Easy Returns Policy
Discmo.com prides itself on customer service and
satisfaction. Our aim is to exceed your highest expectations in terms
of both toy quality and customer service.
Your Satisfaction is Guaranteed
We're confident that you'll be overwhelmed by the high quality of
our Discmo kids toys. In fact, we back all of our Discmo toys, as well
as the rest of our products, with a 30-day money back guarantee. If
you are not satisfied beyond your expectations with your purchase FOR
ANY REASON you may return it in its original condition within 30 days
of receipt for a full refund (or exchange) less shipping charges. It’s
that simple.
Please note these terms when returning an order:
- We will refund the full purchase price of the order minus shipping
charges. Shipping charges are non-refundable, except in the event
that Discmo.com has shipped the wrong items.
- All returns require obtaining a Return Merchandise Authorization
(RMA) number. To get an RMA number prior to returning any merchandise,
please contact us:
- Via phone at 206.450.4040
- Via email at
- Refunds will only be made in the same form as the original payment
within 15 days of our receipt of a return.
- We recommend using a shipping method that is traceable so that your
shipment will not be lost in the mail. We cannot be responsible for
defects or damage caused by customer error.
Returns on Damaged Goods
If your order arrives damaged upon delivery, please report it to us
within 24 hours by:
- Emailing us at
- Or by calling us 206.450.4040
It is imperative that you contact us promptly so that we can work out
the details with our shipper within the allowable time frame, and so
that we can remedy the situation for you as quickly as possible.
Send All Returns to:
Attn: Discmo Returns Department
12718 SE 252nd Pl.
Kent, WA 98030
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